About UsedCisco.com


UsedCisco.com and UsedCisco.biz (operated by Digital Warehouse, USA Inc) were launched in 1996 to quickly become the world's largest online network hardware outlet, offering thousands of network hardware products at significant savings off list price.

At the end of 2013 UsedCisco.com was acquired by Digital Warehouse, Inc in a deal that would expands the capabilities of Digital Warehouse to provide enterprise class hardware products and services to UsedCisco.com customers worldwide. Furthermore, ecommerce capabilities and Internet visibility of UsedCisco.com provides marketing muscle to Digital Warehouse to reach a broader audience.

The UsedCisco.com inventory includes the most popular Cisco switches, routers, firewalls, VoIP and wireless products, as well thousands of hard-to-find modules, memory and cable products. Each unit is fully tested and guaranteed as functionally new and carries a free, one year warranty.

UsedCisco.com and Digital Warehouse are fully committed environmentally-conscious operation and Green Your Network™ has been our mainstay ideal. We use energy-saving light bulbs to reduce our energy bills, virtual servers to cut down on hardware costs and recycled packaging to minimize materials needed to fulfill our orders. By supporting us, you are a real and active participant in helping reduce e-waste.

Our Process:

We test rigorously. Every unit we stock is Used Cisco Guaranteed Pre-Owned, undergoing a grueling 28-point testing and upgrading process.

Electronics, connectivity ports, memory config, firmware, and cosmetic condition are all carefully tested, upgraded and corrected. Our success stems from this meticulous process, and we are proud to have one of the lowest RMA rates in the industry. Don't take our word for it - read a handful of our testimonials and browse a sample of our growing customer base to the right.

28-Point Quality Control Checklist:

  1. Inspect and disassemble chassis
  2. Clean chassis, paint if necessary
  3. Inspect and clean motherboard
  4. Test motherboard
  5. Test power supply
  6. Test fan assembly
  7. Test fan noise level
  8. Remove and clean interface cards
  9. Test interface cards
  10. Inspect interface cards for bent pins
  11. Record all memory - Flash, DRAM, VRAM, shared
  12. Remove and clean memory
  13. Test memory
  14. Test power on/off switch
  15. Test power connectivity
  16. Test indicator lights
  17. Test ports
  18. Run System Test 1 to ensure no errors
  19. Run configurator to determine hardware/software compatibility
  20. Check firmware, reset to factory defaults
  21. Check software versions, to factory defaults
  22. Run System Test 2 to ensure no errors
  23. Reassemble, boot and stress test unit
  24. Record unit serial number and test results
  25. Compare packing slip with customer order for accuracy
  26. Custom pack all components with fitted foam
  27. Notify customer via email with the shipment tracking information
  28. Generate feedback survey

The UsedCisco.com Advantage:

  1. Guaranteed genuine products - Every item comes from a working environment. We have a zero- tolerance policy for asset recovery via eBay, auction sites and offshore vendors
  2. Lowest prices anywhere
  3. You're always covered - free, one year warranty is included with every purchase, as well as optional two and three year warranty extensions.
  4. Free Ground Shipping - Fast, professional and reliable delivery
  5. Environmentally friendly solution to your network hardware needs
  6. Easy payment solutions - we accept all major credit cards, PayPal and wire transfer. Credit terms available for government, educational and non-profit institutions.
  7. Fast and reliable website - we host with PrestaShop Cloud, one of the best in the business
  8. We take security seriously! - We are SSL Verified, and never store customer payment information. Repeat customers get a bit annoyed when asked to provide their payment information, but are happy to offer it again as we explain our extra level of precaution.
  9. Clear pricing - Pricing for available items are clearly posted. No hidden fees or additional costs. Please note our prices are updated daily, sometimes hourly, to reflect market conditions, so check back often.
  10. International shipping - a growing demand has prompted us to ship beyond our borders. Feel safe knowing every package is insured, and contact us if you need to set up special shipping arrangements.

Some of Our Customers:

  • Verizon
  • General Electric
  • Hilton
  • HP
  • Microsoft
  • Xerox
  • University of Maryland
  • Highlights
  • Hirzel
  • FEMA / DHS
  • Caltech
  • CSC
  • Perry Ellis International
  • Copano Energy
  • Jack In The Box
  • National Park Service
  • Cardinal Glass Industries
  • SAIC
  • UDR
  • FMC Technologies
  • The Steak Company
  • The CFO Group
  • State of Vermont
  • Mitsubishi
  • Fujitsu
  • National Weather Service
  • American Red Cross
  • US Dept of Commerce
  • Dupont
  • Sysco
  • BNP Paribas
  • Sylvania
  • Lockheed Martin
  • Susan G. Komen for the Cure
  • K. Hovnanian
  • Level 3 Communications
  • Johnson Controls
  • Kodak Theater
  • Butler Memorial Hospital
  • Car Toys, Inc.
  • USDA
  • Ceradyne
  • DDB Seattle
  • USS Fitzgerald
  • Roehl Transport
  • DOT Ohio
  • Praxair
  • First United Methodist Church
  • Forsythe Solutions Group
  • Georgia-Pacific
  • Novatel
  • ZANTAZ
  • Holy Cross College
  • Icarus Studios
  • Premier Bank
  • Selectron
  • Ready Mix USA
  • Indianapolis Zoo
  • Institute For Astronomy
  • NIST
  • TelWorx
  • The Burnette Group
  • TRW Automotive
  • NRHA
  • Sky Telecom
  • PakSense
  • Van Buren School District
  • Citizens Memorial Healthcare
  • City & County of Honolulu
  • Culligan
  • CynergyData
  • AMP
  • Broadband Enterprise
  • XLT Communications