UsedCisco.com Customer Testimonials

20 Years of Satisfied Customers...

"UsedCisco filled an immediate need for specific hardware at extremely competitive pricing. The extra bonus for us was the product warranty."

David Gigas, Director, Information Technology

Specialists On Call

"We have been using usedcisco.com for almost a year and I have confidence that everything will work like new, every time. We did have an issue on a recent order, where a Cisco upgraded memory SIMM was not compatible with an older IOS we were using. Under the gun and not having time to find the correct IOS upgrade, I gave sales a call. Without any questions, I had the correct memory in hand the next day and free of charge. WOW! Great customer service equals customer satisfaction and that’s win-win in my book! Thank you”

Tony D

Solis Women’s Heath, Plano, TX

"We have been working with Usedcisco.com on some of our infrastructure projects. Dennis Brady, our sales manager at UsedCisco.com provided us with some cost effective solutions that we are very happy with. In today’s market it made good sense for us to consider going with used versus new and with UsedCisco.com There was no reason not to. They provided us with outstanding quality and service on used equipment and they stand behind there warranties with outstanding customer service. We had one issued that we had just received our shipment of 2 Catalyst 6500’s and one of the SUP 720’s went bad. Called Dennis Brady and Tim Johnson, our customer service manager, explained the problem and they quickly diagnosed the problem and crossed shipped us a replacement next day and we got the switch backup and running shortly after receiving the replacement. We would highly recommend UsedCisco.com to anyone interested in quality products and great customer service. Thank you"

Tony

Copano Energy, Houston, TX

"I have been using usedcisco.com for several months now and could not be happier. They have excellent customer support and do an excellent job at putting the customer first. When my first order had shipping problems, usedcisco immediately found ways to resolve the problem even though it was not their fault. I am continually impressed with the high level of support and assistance given from the usedcisco.com staff. And on top of the great customer support, they always seem to have the best prices! Thanks."

Kevin

Blommer Chocolate, Chicago IL

"You guys are great, I literally upgraded our entire rack for the same cost as * one * new Cisco switch. We'll be in contact soon for our 3rd office. Thanks again,"

Jim C

New York NY

"The order came in great, no problems whatsoever .... and everything was basically new. I reckon we saved quite a bit! Cheers"

Paul C

London

"Greetings, I am a small business owner and as such run into many obstacles during the course of conducting business. I need it yesterday, I need my order to be accurate, I need it to ship when it should, and I like to evaluate my options, thus pricing out multiple solutions, all in an effort to bring business value to my customer base. Often the sales force is requested to go through multiple cycles before a product and/or solution is selected and more often than not, the customer is not actually ready for the purchase. This adds frustration on my part and understandably the sales force, which often moves onto customers that result in an immediate sale. I have been doing business you guys for over a year or so and have been fortunate to have a sales representative that is truly outstanding and exemplifies the words "Quality Service and Sales. If that not enough, this individual is consistent in their delivery, has always been willing to work through solution, willing to price any option and/or solution variable that we may dream up and does so in such a fashion that I personally feel great about the experience. When it comes to handling tasks that are not necessarily within their responsibility, providing research and/or articles that help to make an informed decision concerning products and/or solutions or simply getting your technical support team on the phone to chat for a few minutes, you always rise to the occasion. I congratulate your organization for excellence! Thank you for the experience and keep up the great work."

Indira S

Jacksonville FL

"I just wanted to drop you a quick note to let you know that your service has been outstanding. I used to buy from multiple vendors, but now I come to you for everything. Not only is your pricing top-notch, but you're a pleasure to work with and you resolve any issue that may arise in a timely and professional manner. I have deleted all of the other vendors from my database. You 'da man!"

Curtis G

Westchester, PA

"Just to let you know, you've been great to deal with. I certainly will not hesitate to do business with you again. "

David D

Birmingham AL

"Thank very much for the help in our configuration. We look forward to working with you again. "

Tim

Cody WY

"I just wanted to send you a quick note and let you know that the card and cable worked great! Thanks for the support and quick turnaround."

Benjamin F

Arlington VA

"You saved us! Thanks again for the overnight delivery. We're going to start stocking spares from now on. Good luck! "

Steve H

Toronto Canada

"You are the man. Thanks a lot for the explanation as it makes total sense. I should have the PO signed and faxed to you tomorrow."

Don L

Charlotte NC